Changing the mood for change – how to tackle the ‘tough four’ emotional states that make effective change harder to achieve webinar

In this webinar we looked into the ‘tough four’ emotional states which can inhibit the progress, pace and success of any change or project.

According to Prosci, at least 80% of project benefits are dependent on people changing their ways of working.

We discussed these ‘tough four’ within the context of a project environment. By understanding what drives them, how to spot them and how you can mitigate or manage them, project managers and change leaders will be better placed to face the ‘tough four’ down. Resistance to change is often deeply rooted in people’s natural behaviour and mindset – understanding this is critical to leading people through change successfully.

This session was aimed at an audience seeking to learn more about how to manage change and to discuss the practical ways in which we can overcome resistance.

The session was presented by a small panel of experienced change and project management professionals.

Presenters

Rebecca Collings is Director of Collaboration & Change at The Nichols Group. She has 25 years experience of senior roles, running both large customer-facing operations as well as delivery of transformation programmes. She successfully led many programmes within central government resulting in the implementation of new systems, including new technology and commercial models. Stakeholder management and people leadership were core features of these roles and Rebecca has real expertise in developing strategies to both engage and then manage relationships with diverse stakeholders including politicians, local authorities, community interest groups and the private sector, as well as taking internal partners and staff through change. Rebecca is passionate about effective collaboration and change management to secure the benefits of projects and programmes. She is a APM Enabling Change Specific Interest Group committee member and enjoys working across the SIG and APM to share good practice and continue to develop ways of making change a better experience for those involved and impacted.

Matt Lawrence is a project professional, speaker, trainer, and a member of APM’s Enabling Change SIG. He is intrigued by organisational transformation and specialises in managing people’s reactions to change by drawing on research from neuroscience and psychology

Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels.

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